Terms of Service

1. Introduction

Welcome to Mama’s Call. These Terms of Service (“Terms”) govern your use of our platform and services.

By accessing or using Mama’s Call, you agree to these Terms. If you do not agree, please do not use our services.

2. Services Overview

Mama’s Call provides support services including:

• Mama’s Circle (savings and financial preparation)
• Talk to a Nurse (guidance and support)
• Emergency Support coordination
• Marketplace access
• Digital services via website, mobile app, USSD, WhatsApp, and phone

Our services are designed to support decision-making, not replace professional medical care or financial institutions.

3. Medical Disclaimer

Mama’s Call provides guidance, education, and support. We do not provide medical diagnosis, treatment, or prescriptions.

Any information provided through Talk to a Nurse or related services is for informational purposes only and should not be considered a substitute for professional medical care.

In case of serious or life-threatening conditions, you must seek immediate in-person medical attention.

4. Eligibility

You must be at least 18 years old or have permission from a parent/guardian to use Mama’s Call.

By using our services, you confirm that the information you provide is accurate and truthful.

5. User Responsibilities

• Provide accurate and complete information
• Use the platform responsibly and lawfully
• Do not misuse emergency services
• Do not impersonate another person
• Do not attempt to disrupt or harm the platform

6. Emergency Services Limitation

Mama’s Call may assist in guiding or coordinating emergency support, but we are not an ambulance provider or emergency medical service.

We do not guarantee response times, availability of hospitals, or outcomes of medical situations.

7. Financial Services Disclaimer

Mama’s Circle and related financial features are designed to support savings and financial preparedness.

Mama’s Call is not a bank or licensed financial institution. Financial services may be provided through third-party partners.

We are not liable for financial losses resulting from user decisions or third-party services.

8. Payments and Transactions

Certain services may involve payments. By making a payment, you agree to the applicable terms and fees.

Payments are processed through third-party providers, and Mama’s Call does not store sensitive payment details unless explicitly stated.

9. Privacy

Your use of Mama’s Call is also governed by our Privacy Policy, which explains how we collect and process your data.

10. Intellectual Property

All content, branding, and materials on Mama’s Call are owned by or licensed to us.

You may not copy, reproduce, or distribute any content without permission.

11. Service Availability

We aim to provide reliable services but do not guarantee uninterrupted access.

Services may be modified, suspended, or discontinued at any time.

12. Limitation of Liability

To the maximum extent permitted by law, Mama’s Call is not liable for:

• Medical outcomes or health-related decisions
• Delays in emergency response
• Financial losses
• Indirect or consequential damages

Your use of the platform is at your own risk.

13. Termination

We may suspend or terminate access if you violate these Terms or misuse the platform.

14. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

15. Changes to Terms

We may update these Terms from time to time. Continued use of the platform means you accept the updated Terms.

16. Contact Us

If you have questions about these Terms, please contact us:

• Email: mamascall247@gmail.com
• Phone / WhatsApp: